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Sonoma County In-Home Supportive Services Public Authority

In-Home Supportive Services (IHSS)



To: IHSS Recipients and Providers

Starting February 1, 2016 there are several changes to the IHSS program:

  • IHSS providers will be paid overtime (time and a half) for all hours worked over 40 in a workweek.
  • IHSS providers will be paid for the time they spend traveling between clients on the same day within limits.
  • IHSS providers will be paid for time they spend waiting at medical appointments in certain circumstances.

To learn more about these changes, please take time to view one of the following videos, the 2016 IHSS Program Changes – Overtime and Travel Time

English | Spanish | Chinese

English – Overtime and Travel Time

Spanish – Overtime and Travel Time

Chinese – Overtime and Travel Time

Provider Assistance Help Line: (866) 376-7066

For questions about the status of your timesheet or paycheck, call the Provider Assistance Help Line.  In addition, if you have questions about direct deposit or would like the direct deposit form mailed to you, call the Provider Assistance Help Line.  To access the direct deposit letter and form in multiple languages are available.

Change of Address/Telephone Number:

Click on the link below to open, print, and complete the change of address/telephone number form.  If you have questions or would like the form mailed to you, please call the IHSS Payroll office at (707) 565-2852.